CHaRM Management Specialists is accredited with the Institute of Leadership and Management to deliver their management development programmes at level 3 and level 5.

Our next Level 3 Certificate in Leadership and Management for First Line Managers is scheduled to start on 4 October 2017.

The ILM Level 3 Certificate in Leadership and Management aims to give practising or potential first line managers the foundation for their formal development in this role. The qualification does this by developing basic management skills and assisting delegates in gaining the basic knowledge required by a manager. This qualification broadens skills and knowledge in a flexible and practical way.

There are no formal entry requirements but delegates will normally be either practising or aspiring first line managers with the opportunity to meet the assessment demand.


Our Level 5 Certificate in Leadership and Management for Project Managers, Department Heads and other Middle Managers is due to start later this year. We have a waiting list for participants interested in this programme and when we have sufficient interest we will schedule the next programme. It will take place at our offices in Ruddington, Nottingham.

The ILM Level 5 Certificate aims to further develop the skills and experience of more experienced middle managers and department heads. The programme will help this group of managers to improve their performance and prepare for senior management positions. This programme has a strong focus on leadership and includes an outdoor development day. Using CHaRM's own leadership feedback questionnaire, participants are encouraged to seek feedback from their colleagues and staff from which further development in the skills of leadership can gained.

There are no formal entry requirements but participants will normally be either practising or potential middle managers with the opportunity to meet the assessment demand.


Our Certificates take place on a block basis of two consecutive days per month. Our programmes also include individual tutorial sessions and support, which is proven to increase management effectiveness.

Don't just take our word for it though - this is what some of our previous delegates have said:

"I approached CHaRM because I needed to find my feet as a brand new manager. I already had excellent first hand experience of working with them and this seemed like an ideal course to get me started. The result was even better than I'd hoped! Small groups of 4-5 students and coursework tailored to my current role meant that I was able to apply new knowledge in a practical way immediately. It feels like a bespoke course just for you. I found the experience transformative; in terms of knowledge, understanding and confidence I've grown massively over the duration. I couldn't recommend the ILM Level 3 course run by CHaRM more. I'd do it again if I was allowed!"

"I just wanted to drop you a quick email thanking you all for the ILM 3 course. This was starting from the moment I enquired about the course right through to the run up to the course beginning. The fact that there was only a small group on the course benefitted me massively as it gave me that one-to-one interaction with Sue and without that I believe I would have struggled. Sue's feedback and the time she spent with me was invaluable and I really appreciate that. All the staff that I came across on my sessions were all very friendly and a credit to your business. Again, thanks for everything."

For more information or to book your place, please contact the Learning and Development team at CHaRM on 0115 984 3119 or email Alternatively visit our book courses on-line page of this website to book on line.

ILM courses
“I found the course very useful and pitched at the right level”