What We Do

What We Do

"I've always had complete confidence and trust in the advice offered"

We stand shoulder to shoulder with our clients to achieve successful people outcomes

Many employers think that HR is only there to sort out problems and to do the administration associated with contracts etc. However by using HR support proactively, you can really harness the skills and capabilities of your people to drive business performance, whilst minimising people problems along the way and making your life as an employer so much easier. Here at CHaRM we believe that small and medium sized businesses should benefit from the same level and quality of support as the large businesses receive when it comes to managing people. That is the commitment we make.

We provide HR and Organisational Development support at all levels as if we are part of your management team - from strategic support and Board level input to dealing with individual employee issues alongside your managers and team leaders. Whatever the people management situation that you are facing, the team at CHaRM are equipped with the knowledge and experience to support you. Employment law is only one element of what we do, so while we always have employment law in mind, we take the time to understand the wider 'human' and behavioural issues and provide advice and support that not only resolves your immediate situation but ensures that you can take necessary steps to achieve wider resolution for the long term (if of course you want that level of support).

Reactive people problems is where we usually start our journey, but as our clients will tell you, we work very hard alongside them to proactively improve people management practices within their businesses to achieve optimum employee contribution and performance. It is from our proactive HR and Organisational Development solutions that our clients really benefit.

As well as providing proactive HR and Organisational Development support, we also use our knowledge and experience to provide mentoring, coaching, training and development for managers, either in-house with bespoke solutions to meet our clients' specific needs, or through our range of Award and Certificate courses, which are accredited with the Institute of Leadership and Management. Using CHaRM to develop your management capability will reduce the risk to your organisation of people management mistakes, develop employee engagement and improve your bottom line profitability. It will also enable you to really harness the skills and capabilities of your managers for the long-term benefit of your business.

"You and your colleagues do much more for me in terms of motivating, supporting and reassuring than words could ever set out in a contract. Working with CHaRM was one of the best decisions we ever made."

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